Today, information and communication technologies (ICTs) have become pivotal in everyday life. Though there are many initiatives designed to enhance water sustainability, efficiency and accessibility via ICTs to address the water crisis, there is still a need for standardization and proper ICT governance. Provision of this ensures that there is proper management of these technologies, avoiding the possible increase in consumption or environmental damage from electronic waste. Smart water management (SWM) therefore is a key policy issue on the global stage.